Bringing natural resources to businesses
“Timely delivery on bookings, managing resources and skills, evaluating and developing competencies and maintaining bottomline on produce. Just another day at the mine’s office.”
Keep complete record of customers and anticipate their needs in order to fulfil them timely. Provide the best in class customer service – one booking at a time.
Manage stock effectively and maintain movement of stock between locations and contracts. Keep a serious eye on topline and bottomline.
Efficiently schedule, book, commission or replace gear and assets in step with demand fluctuations.
Manage asset life cycle effectively and ensure downtime does not come in the way of timely service and delivery follow through.
Keep margins in control and maintain pricing centrally across product and service lines.
Create and maintain custom blends for products for customers that need the service – keep a step ahead of competition.
Develop a seamless process around managing products, coordinating bookings, dispatching, on-field servicing and invoicing- provide a fully digital customer experience.